BECOMING FAMILIAR WITH THE NEW ENVIRONMENT
Fr. Aniceto Pereira, Rector of St. Andrew’s College, addressed the parents and students, on being familiar with their new environment which today’s hospitality industry demands i.e. customer orientation, team work, handling pressure, discipline in internship and increasing pressure on finding the right people for this job. He also told the parents the direction and guidance, that they should give to their children as they have decided to do the course.
An orientation was organized by the management and staff of St. Andrew’s Educational Foundation’s Certificate Course in Hotel Management and Catering Technology, an overview of the course. Mr. R.A. Joseph, Course Coordinator, explained to students and parents about opportunities the industry offers and how we have integrated their culture into our teaching syllabus. He also told them about the various skills and customer orientation procedures are required to succeed in this industry.
Ms. Leema Colaco, Training & Placement Coordinator, explained through a presentation, to parents/students the inputs for selecting talents for roles spanning in the hospitality industry in various departments in Food & Beverage (F&B), Front Office, Housekeeping, etc. and how their internship plays a major role in deciding their career. It also helps them to understand how this industry functions. She also informed them how knowledge and personality are vital and important in being a successful hotelier inspite of pressures.
The departments covered in the powerpoint presentation for the students and parents, to understand the essentials of this industry –
- Front Office
- Food & Beverage
- Food Production
Kitchen Chefs’ spoke on the major role in food production department, plays in this industry how new recipes have to be incorporated, the expectation and self disciplined required from individual students in kitchen and bakery practicals. They also informed them that how creativity and performance plays a major role in the kitchen and bakery departments.
The students were then taken on a tour in the hospitality department, showing them the state-of-the-art infrastructure and the functioning of each department and a full view of their academic expectations.
Finally, after the presentation, a warm welcome was given by the staff to all the students registered for the CCHMCT-2014-2015 and wished them all the best for the academic year.